All fees are charged in EUR or CHF. The fees are deducted at the end of each month from the overall balance, which is shown in the upper left corner of your amnis account. For customers from Switzerland, the overall balance is displayed in CHF, while for all other customers, it is displayed in EUR. This currency is automatically determined by the system and cannot be modified.
Overview of fee payments
Fee type | Explanation | Billing / Settlement |
Account management fees | Account management is free of charge for the Launch, Essential and Professional plans. Enterprise plans have custom pricing. |
|
SWIFT payments | Each plan offers a specified number of free SWIFT (SHA) payments per month. Payments exceeding this limit will incur additional fees: 10.00 CHF/EUR for SHA payments and 30.00 CHF/EUR for DEBT payments. Further details on these fees can be found in this article. | The SWIFT fees are charged at the end of each month. These fees can be seen on the monthly account statement and in the currency account (CHF or EUR) in the amnis WebApp. |
Local payments | You can send local payments in CHF, EUR, GBP, CZK DKK, and USD. A number of local payments is included in every plan. If you need more, you can easily add extra payments at a small fee (0.50 CHF/EUR) For detailed information, please refer to the pricing table
| The local payment fees are charged at the end of each month. These fees can be seen on the monthly account statement and in the currency account (CHF or EUR) in the amnis WebApp. |
SWIFT collections | amnis customers can receive SWIFT payments with their multi-currency IBAN in 20+ currencies. A fee of 5 CHF per payment receipt is charged on Launch, Essential and Professional plans. Enterprise plans have custom pricing.
Note: Any fees charged by intermediary banks are not associated with amnis and are imposed directly by the provider.
In addition, amnis offers unlimited local collections in EUR, CHF, GBP, CZK, DKK and USD at no charge. | The SWIFT collection fees are charged at the end of each month. These fees can be seen on the monthly account statement and in the currency account (CHF or EUR) in the amnis WebApp. |
ATM cash withdrawals | When using your amnis debit card at an ATM, withdrawal fees may apply. Each plan includes a set number of free cash withdrawals per month. Withdrawals exceeding this free allowance are subject to a fee of 2% of the withdrawn amount.
Note: Any additional fees charged by third-party ATM providers are not associated with amnis and are imposed directly by the provider. | The ATM cash withdrawal fees are charged at the end of each month. Please note that these fees are not displayed in the transaction overview in the debit card area of your amnis account. These fees can be seen on the monthly account statement. |
Order additional physical and/or virtual debit cards | amnis provides a certain number of virtual and physical debit cards at no cost (please see package pricing). If you require more virtual or physical cards than included in your plan, a fixed monthly fee applies for each additional: | The fees for holding additional physical cards are charged at the end of each month. Please note that these fees are not displayed in the transaction overview in the debit card area of your amnis account. These fees can be seen on the monthly account statement. |
Please note that each plan (Launch, Essential, Professional and Enterprise) has its own fee structure, including varying numbers of free payments and cash withdrawals per month, among other features. For detailed information about the pricing structure and what’s included in your plan, please visit our pricing page.
Tip: Consult the following article for instructions on how to upgrade your current plan.
Where to view monthly fee payments
1) Navigate to the currency account (EUR or CHF) where your fees are charged.
2) Open the tab “Filters”.
3) Apply the “Transaction type” filter, select “Fee-payment” and click on "See results".
You will see a transaction amount for each month, which is charged on the last day of the month (e.g., 31.12.2023):
Tip: If you would like to check the monthly fees for a specific time frame, you can use the time filter “From” and “To” and select the dates.
How to download your monthly fee statement
To download your monthly fee statement, follow these steps:
1) Click on the "Export data" button.
2) Choose your preferred file format (PDF or CSV) and download the file.
Please note: If you only want to download a specific fee statement for a specific period or month, e.g. for December 2023, you must first narrow down the period. You can use the “From” and “To” filters to do this. If no period is defined, all monthly amounts of the fee statement will be downloaded in one document.
How to access details of your monthly fees
To view the details of your monthly fee payments, including the composition of the total fee amount and a cost breakdown for a specific month, follow these steps:
1) Click on the relevant fee entry (e.g. 31.12.2023 for the month of December 2023).
2) Click on the three dots in the top right corner and select “Download PDF”.
The PDF will provide a detailed list of all fees charged in the selected month, explaining the total monthly fee amount.
