Skip to main content
All CollectionsIntegrationsbexio PayGetting started with bexio Pay
What can I do if I can't order a bexio Pay debit card?
What can I do if I can't order a bexio Pay debit card?

Here’s how to get assistance in obtaining your bexio Pay debit card and which roles allow you to issue cards.

Nina Wyler avatar
Written by Nina Wyler
Updated yesterday

As an Admin or Card Admin of amnis, you can issue bexio Pay cards.

If you cannot issue or order a bexio Pay debit card, it means you do not have the required permissions, and your role, such as "Card user," is restricted. As a first step, please contact the Admin or Card Admin, who can either issue the card directly or grant you the permission to order bexio Pay cards.

Below is an explanation of how admins or card admins can grant permissions for issuing cards:

  1. Navigate to the admin area in the amnis WebApp

  2. Open the "User management" tab

  3. Assign the relevant permission (Admin and/or Card Admin).

Note: Both the "Admin" and "Card Admin" permissions allow your team to order physical and virtual cards. Which permission you grant depends on whether you want to provide the person with access only to card functionalities (Card Admin) or also to amnis banking functions (Admin), as explained here.


Please do not hesitate to contact us if you require further information or assistance. You can reach us through the following channels:


Did this answer your question?