At amnis, if your account displays a negative balance in any currency, it will automatically be covered after 48 hours by converting funds from your reference currency. The system checks your account balance at 2:00 PM each day. Please note that this check is based on the current balance, not any forecasted balance.
If your currency account shows a negative balance, you will receive an email notification informing you about the balance and the upcoming auto-conversion. You then have 48 hours to address the negative balance by either currency conversion or topping up the respective currency account. If the negative balance persists after 48 hours, it will be automatically covered using your reference currency.
Tip: When covering a negative balance through a currency exchange or topping up your account, ensure you select the correct value date. Choosing the right value date is crucial to avoid triggering the Auto-FX process.
Negative balance coverage of your reference currency account
Please be aware that the Auto-FX process does not apply to your reference currency. If your reference currency account falls below zero, our Operations team will convert funds from any other currency account with a positive balance. Note that the specific currency for this conversion cannot be chosen by the customer. Thus, if the negative balance in your reference currency account isn’t covered within 48 hours, the currency exchange will be carried out by our Operations team, incurring a fee of CHF/EUR 25.
This automated process ensures seamless currency management, minimizing the need for manual intervention and providing peace of mind. Additionally, it guarantees that our business model, operating exclusively on a debit basis in accordance with our Terms and Conditions, is consistently upheld. Since we are not a credit institution, this policy is essential to ensure that all clients maintain positive account balances.