Learn how to order and issue single or multiple cards conveniently online:
Please note that in order to create cards, you must have an amnis account. If you don't have an account yet, please create your amnis account online here.
Additionally, please be aware that only administrators or card admins have the right to issue and order amnis cards.
Tip: We explain the different roles involved in managing debit cards here, such as administrators and card administrators. We recommend to review each role along with its associated rights, as not every role possesses the authorization to order cards.
How to order single cards
If you want to order and issue single virtual or physical cards, follow the steps below:
Log in to your amnis account and go to the "Debit cards" section on the left side.
Click on the blue button "New Debit Card" and choose either the physical or virtual debit card type.
To assign the card to a cardholder, either select an existing amnis user or add a new cardholder. If the cardholder's email address is added, the cardholder will receive an email invitation to register as a card user at amnis. Card users are able to view their own transactions and PIN code as well as activate or suspend their own cards.
Check the cardholder information and enter the name to be printed on the card. Please note that this is different from the company name. While the company name will be printed on the front of the card, the cardholder name will be printed on the back of the card and should ideally include the cardholder's first and last name.
Give your card a descriptive name. Please note that this description is not printed on the card, but utilized for internal reference only. It will help you keep the oversight if multiple cards are issued for the same person.
Specify the card settings, including the countries where the card is usable, permissions for cash withdrawals, daily and monthly limits, and the total limit. Please note that a monthly limit is mandatory. If desired, you have the option to modify the default expiry date.
Finally, review all details and approve the order by clicking "order debit card now".
For virtual cards, no additional steps are necessary as they are instantly activated and automatically ready for use. Physical cards typically arrive within 10 business days. Upon receiving the cards, you'll need to activate them first by following the instructions provided to you via email and postal mail.
Tip: Learn how to activate physical cards here.
How to order cards in bulk
If you would like to order and issue multiple debit cards conveniently at once, follow this process:
Contact your amnis account manager by email.
Your account manager will send you a template (csv/xlsx).
Fill out the template with the required information.
Email the final template back to your account manager.
Once your account manager receives your template, the cards will be ordered and issued through an automated internal process. As soon as the cards are set up, you'll be notified via email, and you'll find the cards visible in the debit cards section of your amnis account.
Important note:
If you're an amnis user ordering cards for the first time, there are three additional initial steps you must complete.
After logging into your active amnis account, click "New debit card" in the Debit Cards section to be automatically guided through the following steps:
1. Accept the Debit Card Terms & Conditions
1. Accept the Debit Card Terms & Conditions
Before issuing or ordering your first card, you need to accept the Debit Card Terms & Conditions.
2. Check your company name
2. Check your company name
Please ensure your company name is not longer than 22 characters, contains only alphanumeric characters (a-z, A-Z, 0-9), and does not contain special characters. Make changes if necessary, e.g. by replacing special characters or/and shortening the company name. This is needed because the company name appears on all transactions and is printed on the front of the card.
3. Select your reference currency
3. Select your reference currency
Choose your preferred reference currency (CHF, EUR, USD, GBP, CZK) to which the transaction will be exchanged if the transaction currency account doesn’t have enough funds to cover the entire card transaction amount.
Tip: To learn more about the reference currency, go to this article.
4. Enable VAT tracking
4. Enable VAT tracking
When this option is enabled, you can track VAT rates on your card transactions. If the option is disabled, VAT rates will not be requested during expense management, whether for logged-in users or through the public receipt upload link. You can update this setting anytime in the admin area under card transaction settings.
5. Choose your preferred settlement method
5. Choose your preferred settlement method
Our customers can choose whether they want their debit card transactions to be settled in the merchant currency or the card currency. Whichever settlement method you select, at amnis you will always have access to 0% FX and card transaction fees, provided that your chosen currency account maintains a sufficient balance. You can switch between the currency settings in the admin area at any time.
In case you need further information or help, please do not hesitate to contact us via email or live chat (blue icon in the lower right corner).